I am collecting websites with links to Empathy here.
This is a UK based training website for sales and management. Not of great interest, except to see the idea of empathy used in this way.
Parenting the At Risk Child
This is very interesting! Quote: "Just like any other skill that children learn (like reading or playing a musical instrument), the skill of empathy requires practice and can be trained." Highly recommended.
"Empathy:-The-Key-to-Positive-Human-Interaction" Ezine Article
Some valuable content particularly about listening. Defines only the passive aspect of empathy, that is, the feeling that is engendered.